Contact Us
Whether you've spotted an error in a review, want to pitch a story, or have a reader question — here's how to reach us. We answer every legitimate email within two business days.
How can we help?
Use the right channel below — it gets your email to the right editor faster.
Editorial corrections
Spotted a factual error in a review, an outdated bonus offer, or a broken link? Email [email protected] with the page URL and a brief description. We aim to publish corrections within 48 hours and credit the reader unless asked otherwise.
Reader questions
General questions about online casinos, bonus terms, payment methods, or state legality? Email [email protected]. We answer reader questions in batches once a week. Common questions become FAQ updates on the relevant page.
Press & media inquiries
Journalists writing about US online gambling, regulation, or affiliate marketing can reach our communications lead at [email protected]. We typically respond within one business day during US working hours.
Partnerships & affiliate enquiries
Operators interested in being reviewed should contact [email protected]. Note: a paid partnership does not buy a higher ranking. We will review your brand against the same 100-point methodology we apply to every other operator.
Responsible gambling concerns
If you're worried about your own or someone else's gambling, please visit our responsible-gambling resources page or call 1-800-GAMBLER immediately. Our team is not a substitute for clinical help, but we can point you to verified, US-state-specific resources.
Legal & privacy
Questions about our Terms of Use, Privacy Policy, or data requests under CCPA, CPRA, or GDPR (for non-US readers) should go to [email protected].
Mailing address
Ace Casinos Editorial
1234 Example Avenue, Suite 500
Las Vegas, NV 89109
United States
What we don't do
- We don't provide gambling advice or tips. We review operators; we don't tell you which slot to play or how to beat the dealer.
- We don't broker disputes with casinos. If you have a payout dispute, contact the casino's support, then the licensing authority (Kahnawake, Panama, Curaçao, NJDGE, MGCB, etc.), and finally a third-party mediator like AskGamblers or eCOGRA.
- We don't accept money to remove negative reviews. Don't ask.
Response times
Standard reader emails: within 2 US business days.
Press inquiries: same day during US working hours.
Editorial corrections: triaged immediately; publication of correction within 48 hours.